Shipping Policy

  1. Processing Time: We strive to process and ship your order as quickly as possible. Please allow 1-3 business days for order processing before shipment.
  2. Shipping Methods: We offer standard shipping through reliable carriers. The shipping method and estimated delivery time will be displayed at the checkout.
  3. Shipping Rates: Shipping rates are calculated based on the weight and destination of your order. The shipping cost will be displayed at the checkout before finalizing your purchase.
  4. International Shipping: At this time, we only offer shipping within the [country/countries]. We apologize for any inconvenience caused and hope to expand our shipping capabilities in the future.
  5. Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

Return Policy

  1. Satisfaction Guarantee: We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please contact our customer service within 14 days of receiving your order.
  2. Eligibility: To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when it was received.
  3. Return Process: To initiate a return, please contact our customer service team with your order details. They will provide you with instructions on how to proceed. Please note that the customer is responsible for any return shipping costs.
  4. Refunds: Once we receive the returned item and verify its condition, we will issue a refund to your original method of payment. Please allow up to 7 business days for the refund to be processed.
  5. Non-Returnable Items: For hygiene reasons, we cannot accept returns on opened or used products unless they are damaged or defective upon arrival.

Please note that our shipping and return policies may be subject to change. We encourage you to review our policies periodically to stay informed about any updates. If you have any questions or concerns regarding shipping or returns, please don’t hesitate to reach out to our customer service team for assistance.